Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- United States & Canada: 7–14 business days
- Rest of World: 10–21 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
International Orders & Customs International orders may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate promptly.